This podcast is about sharing ideas, insights, research and experiences around emotion in the workplace. Since I decided to start the podcast I wanted to get this guest on the series. She is the co-author of one of my most thumbed books (details below) and someone I have interacted with on Twitter for a while. How we interact is a fascinating thing to me and in this episode, on Everyday Talk we get into:
Does emotion shape talk or does talk shape emotion?
Pragmatic Markers – how speakers indicate things to each other, e.g. turn-taking
Politeness rules – the ways we adapt communication to be considerate of others
The floor – what you have when speaking
News announcements – when people share news in talk
Face – parts of your identity that you negotiate in interaction
Turn-taking – how conversation passes from one to another
Repairs – when you fix misunderstandings in talk
Deception – how we can deceive in talk
Stance – the ways people involved in interaction indicate their thoughts and feelings on things
Some references:
‘Face wants’ by Brown and Levinson
http://pubman.mpdl.mpg.de/pubman/item/escidoc:64421/component/escidoc:2225570/Brown&SCL-Politeness1999.pdf
News announcements (and pre-announcements)
http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.453.9317&rep=rep1&type=pdf#page=182
Harvey Saks ‘Everyone must lie’
https://www.researchgate.net/profile/Emanuel_Schegloff/publication/246359586_Harvey_Sacks_-_Lectures_1964-1965_An_IntroductionMemoir/links/587d17c608ae9a860ff0e951/Harvey-Sacks-Lectures-1964-1965-An-Introduction-Memoir.pdf
Everyday Talk by Karen Tracy and Jessica Robles
Goffman:
https://lucris.lub.lu.se/ws/files/5499425/2438065
Liz Stokoe, CARM:
http://www.carmtraining.org/
Chuck Goodwin (great for more on stance):
2007 Participation, Stance, and Affect in the Organization of Activities. Discourse and Society, 18(1). pp. 53-73.
If you would prefer to read the podcast click here: Transcription – Episode 10 – Emotion at Work in Everyday Talk